Terms and Conditions

Last Updated: 13th of April, 2026

Welcome to Dentinova Ltd. (“we,” “us,” or “our”), a UK-based provider of digital dental solutions. By accessing or using our services—including but not limited to treatment planning, surgical guide manufacturing, aligner production, consultations, and our dental blog—you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Company Information

Dentinova Ltd.
Registered in England and Wales
Company Number: [15057887]
Registered Office: [128, City Road, London, UK]
Email: [info@dentinova.co.uk]

2. Services

We offer the following services:

Digital treatment planning for implantologists and orthodontists
Manufacturing of custom surgical guides
Thermoformed and 3D printed clear aligners
Selling Dental Equipment & Dental Supplies via our Dentinova Store
Professional dental consultations
Educational content via our online dental blog

3. Eligibility

Our services are intended for licensed dental professionals and verified dental clinics. Using our services confirms that you are legally qualified to request and implement dental treatment plans or products.

4. Service Use and Liability

We provide treatment planning and manufacturing services based on information provided by the client. The client is responsible for ensuring that all clinical data (including scans, prescriptions, and impressions) is accurate. We shall not be liable for any outcomes resulting from inaccurate or incomplete data.

5. Intellectual Property

All content on our platform, including treatment plans, guides, aligners, blog articles, and software tools, is the intellectual property of Dentinova Ltd. It may not be copied, redistributed, or reused without written permission.

6. Pricing and Payment

All prices for services are provided upon request or outlined in specific service agreements. Payments must be made in full before manufacturing or plan release unless otherwise agreed. We reserve the right to amend pricing without prior notice.

7. Delivery and Turnaround Time

Delivery timelines vary depending on the complexity of the case and the service requested. While we aim to meet all stated deadlines, delays may occur due to unforeseen technical or logistical issues. For Dental Equipment & Supplies, please refer to Dentinova Store Shipping Policy

8. Cancellations and Refunds

Due to the customized nature of our services, cancellations must be made within 12 hours of submission. Refunds are subject to the stage of work completed and are assessed on a case-by-case basis. For Dental Equipment & supplies, please refer to: Dentinova Store Refunds & returns

9. Data Protection and Privacy

All personal and clinical data shared with us is handled by UK GDPR. We do not share your information with third parties without your consent. For more information, please see our Privacy Policy.

10. Disclaimer

Our services are intended to support—not replace—clinical decision-making. Dentinova Ltd. is not liable for patient outcomes resulting from clinical misjudgment or misuse of our products.

11. Modifications

We reserve the right to modify these terms at any time. Continued use of our services after changes are posted constitutes your acceptance of the updated terms.